Our Promise

We earn your trust,
one marble at a time. 

Trust is built slowly over time, a marble at a time.

Dr Brené Brown

To every client, WallFX commits earn your trust through small, consistent acts of trustworthiness, respect, and integrity. Creating relationships that feel grounded, dependable, and authentic.


Listening

We listen fully and attentively. 
We give clients our undivided attention, seek to understand before being understood, and ask the right questions. 

We celebrate your story. 
Every mural is personal. We take the time to understand your story, your brand, and your vision—and bring it to life with precision and pride. 


Reliability

We keep our promises. 
If we say we will do something, we do it. If anything changes, we communicate early and clearly. 

We show up on time. 
Punctuality is a sign of respect, and we treat your time as carefully as we treat our own. 

We follow through after the job is done. 
We check in, offer support, and make sure everything meets your expectations—even after we’ve packed up. 


Respect

We respect boundaries. 
We honour timelines, budgets, personal space, and the expectations clients set for their home or business. 

We handle your space with care. 
From the first site visit to the final wipe-down, we treat your environment with the respect it deserves.  

We pay attention to the small things. 
Remembering names, preferences, details, and moments that matter to you.


Transparency

We provide transparent communication. 
No hidden fees, surprises, or jargon. Just clarity, honesty, and openness throughout the process. 

We never oversell. 
We give honest advice about what will work, even if that means recommending against something. 


Accountability

We take responsibility. 
If we make a mistake, we own it, fix it, and learn from it. 

We stay calm and solution-focused. 
If challenges arise, we communicate openly and resolve them professionally. 


Discretion

We maintain confidentiality.
Conversations, pricing, and project details stay private. Your trust is never taken for granted. 


Partnership

We value long-term relationships over quick wins.
Our aim is not a transaction—it’s a partnership built on reliability and goodwill.


Trust

We protect your trust, one marble at a time.
Every interaction is an opportunity to add to the jar. We take that responsibility seriously.


Lets get started!

Contact us to discuss your project, we’d love to hear all about it.